If you encounter an issue when entering the Mercyhurst Orientation page, contact the Mercyhurst IT HELP desk.

If you encounter a technical issue within ALEKS, contact ALEKS Higher Education Customer Support:

Hours (Eastern Time):
Sunday, 4:00 PM to 1:00 AM
Monday - Thursday, 7:00 AM to 1:00 AM
Friday, 7:00 AM to 9:00 PM

Email: contact ALEKS

Telephone: (714) 619-7090


If you need to consult with an advisor prior to New Student Orientation, send an email with your initial question to

The Department of Mathematics and Information Technology
Mercyhurst University
501 E 38th St
Erie, PA 16546
This page was last updated on: Mar 9 2016