MIS 140 Computer Operations    Fall 2017-2018

Section 01   Tuesday, Thursday 8:00 AM - 9:15 AM

Section 02   Tuesday, Thursday 2:00 PM - 3:15 PM

Instructor: Dr.Platte
Text: CompTIA A+ Guide to Managing and Troubleshooting PC, fifth edition,
ISBN-13: 978-1259589546 by Michael Meyers . There is an e-book version and used copies.
Office: 307 Old Main, also check Old Main Computer Labs
Office hrs: MWF 11:00-12:15, Tues. Thurs 9:30-10:45 307 Old Main or Main computer labs. Also by appointment.
E-mail: dplatte@mercyhurst.edu
Web Sites: math.mercyhurst.edu/~platte/compops01 or math.mercyhurst.edu/~platte/compops02


This course introduces the basic of computer architecture and how the software enables the computer to function. Students will gain knowledge and skill in installing and configuring computer hardware components including drives, motherboards, memory, network/communications interfaces, printers and other peripherals. Additional topics include evaluation and installation of software, operating systems, error analysis, backup/recovery, security, virus protection and performing diagnostics. We are currently using the Windows 10 operating system. You will install windows 10 and other OSes. You are expected to be competent in the use of a word processor and use of a spreadsheet (Word and Excel) or have completed Advanced Computer Applications (MIS 110) or have permission to take this course.


  1. The student will become knowledgeable about  Windows 10 and other operating systems.
  2. The student will be able to evaluate/discuss and replace/install: computer motherboards, hard drives, DVD drive, power supply, and computer cards, such as video, network, and input/output.
  3. The student will become knowledgeable about BIOS, UEFI (Unified Extensible Firmware Interface), the boot process, bus expansion slots and how data is stored and retrieved.
  4. The student will learn the basics of computer diagnostics and troubleshooting.
  5. The student will be able to evaluate and install software packages.
  6. The student will learn about virus protection and detection.
  7. The student will learn how to back up and restore data.
  8. The student will understand how to evaluate, setup and operate printers.


Some classes will consist of lecture only, some will consist of laboratory work only and some classes will consist of both. During the lab times we will examine computers inside and outside, build new computers, install peripherals cards, install hard drives, install software, and perform diagnostics.
The course will cover topics found in chapters 3 - 12,19, 20 and 26. Seldom will complete chapters be covered. Topics from other chapters and other sources will also be covered. Tests and homework will only be from material covered in class, labs or given as outside reading. I advise you to take sufficient notes in order to understand the topics and what you are responsible for knowing. 


Although I will not formally check attendance, I do expect you to attend class. If you miss an in class activity you will not be able to make up the points for that activity. Even if someone gives you their notes to fill in for information you missed you will not get the points.


Homework will be assigned often. The homework will be scaled at the end of the term so that perfect homework total is worth 80 points. All homework is due at the beginning of the next class after it was assigned. No homework will be accepted at times other than the due time except with a prior valid excuse or under extremely extenuating circumstances. All homework must be done on 8.5 by 11 inches paper only with no ragged edges. Do not turn in homework torn from a spiral notebook without trimming the ragged edges! Problems must be numbered. Try to be organized and neat as possible. No red ink or red pencil may be used on your work. Some in class activities will count towards the homework points.Any homework turned in that does not comply with these conditions will be ignored.

Do your OWN work. Do not loan homework to a fellow student. It is OK for students to help each other and to share ideas and knowledge.  Students who copy homework will receive an F for the assignment.


When building the PCs you will be required to maintain a lab journal, which will be turned in two times during term for grading. These will be worth 20 points each. All students involved in copying a project will receive an F for both.


Any topics covered in class, from the labs or assigned readings is material for examination. Any test may also include a “hands on computer” component. There will be three in-class exams (tentative dates are Sept 19, Oct 26,  Nov 30) and a comprehensive final exam . Section 01 Dec 12 8:00-10:00 am -- Section 02 Dec 14 3:30-5:30 pm. Each exam is worth 100 points and the final is worth 130 points. Since I do not ordinarily give make-up exams, only the most serious reason constitutes an excuse for missing an exam. The in-class exams are one hour long and there will be class after the exams are turned in. Any student who is caught cheating during an exam, as a first offense, will receive 0 points on that exam. Students with a second offense of cheating will receive the grade of "F" in the course. 

Final Grade:

Your final grade will be assigned by taking your total accumulated points, dividing by total number of possible points (550) and multiplying by 100%, wherever this resultant fits in the table that is your final letter grade. 

Percent 100-90 89-95 84-80 79-75 74-70 69-65 64-60 Below 60
Grade A B+ B C+ C D+ D F


The schedule is tentative and can be modified at any time if needed. While every effort will be made to adhere to the syllabus, I reserve the right to amend the syllabus when deemed necessary. The student is responsible for noting of any changes, which will be announced during class periods. There is no extra credit possibility for this course on an individual basis. DO NOT ASK! If I decide to use the extra credit option it will be available for the entire class.


The following class room behaviors are not acceptable at the University, and will not be tolerated.
Last Updated August 24, 2017 @ 9:43 am.

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